Cookie Policy

What Are Cookies?
Cookies are small text files placed on your device when you visit our website or use our mobile application. They allow us to recognise your device, remember your preferences, and provide you with a smoother experience. Cookies do not contain personally identifiable information on their own, but may be used alongside other data we hold about you as described in our Privacy Policy.

How We Use Cookies
We use cookies and similar technologies on our website and app for the following purposes:
• Authentication — to keep you securely signed in to your account
• Functionality — to remember your preferences, saved addresses, and booking history
• Analytics — to understand how our platform is used and make improvements
• Performance — to monitor speed, errors, and overall app stability
• Marketing — to measure the effectiveness of our promotions
• Security — to detect and prevent unauthorised or suspicious activity

Types of Cookies We Use

Essential Cookies
These are required for the platform to function. They enable core features such as login, booking, and secure checkout. These cookies cannot be disabled without affecting the platform's usability.
Functional Cookies
These remember your settings and preferences — such as your saved addresses, language, and recent activity — so you do not need to re-enter them on every visit.
Analytics Cookies
These collect anonymised data about how users interact with our website and app. This helps us understand usage patterns and continuously improve our services.
Performance Cookies
These monitor the speed and stability of our platform, including crash reports and error logs, to ensure a reliable experience for all users.
Marketing Cookies
These help us measure the reach and effectiveness of our promotional campaigns and may be used to show you relevant offers based on your interactions with our platform.
Security Cookies
These are used to detect fraudulent behaviour and protect the integrity of your account and our platform.

Managing Your Cookie Preferences
You have the right to control which cookies are placed on your device. You can manage or disable cookies through your browser or device settings at any time. Please note that disabling essential cookies may prevent certain features of the platform from working correctly, including logging in and completing bookings.
To request removal of any cookie-related data we hold, please contact us at support@serviceplus.ae.

How Long Cookies Are Retained
Session cookies are removed automatically when you close your browser or app. Persistent cookies remain on your device for a defined period — typically between 30 days and 24 months — depending on their purpose, or until you choose to delete them manually.

Data Collected Through Cookies
Information collected through cookies may include your device type, browser, IP address, pages visited, time spent on the platform, and general usage patterns. This data is handled in accordance with our Privacy Policy and is not used to identify you individually unless combined with your account information.

Updates to This Policy
We may update this Cookie Policy from time to time. The "13/07/2026" date at the top of this page reflects the most recent revision. We encourage you to check this page periodically.

Contact Us
If you have any questions about how we use cookies or about your data rights, please get in touch:
Service Plus FMP — A Division of Resources For Employment L.L.C.
support@serviceplus.ae